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Forum Discussion
Unidentified network, no Ethernet or wireless connection
I recently moved into a new apartment, and this router has been with me for a few years. Yesterday out of nowhere it stopped working. I’ve tried restarting the router and modem. When I connect an Ethe...
> Model: WNDR4500|N900 Wireless Dual Band Gigabit Router|EOL
Hardware version (Plain/[v1], "v2", "v3")? Firmware version?
> The WPS light is off, and no matter how long I hold the button for it
> stays off. The wireless network is never detectable through mobile
> devices or laptops.
What about the other LED indicators? Visit
http://netgear.com/support , put in your model number, and look for
Documentation. Get the User Manual. Read. Look for "Front Panel" and
"Wireless On/Off button" and/or "Table 1. Front panel LED descriptions".
I'd expect the WPS LED to go off when the wieless network is
disabled.
Hardware version v1
Firmware I don’t know
LED indicators on:
Power button - amber/orange
Network - amber orange
2.4 ghz - off
5.0 ghz - off
Any Ethernet lan connected - orange
WPS - off
Doesn’t turn on when pressed/held for 2 seconds
Firmware I don’t know
LED indicators on:
Power button - amber/orange
Network - amber orange
2.4 ghz - off
5.0 ghz - off
Any Ethernet lan connected - orange
WPS - off
Doesn’t turn on when pressed/held for 2 seconds
> 2.4 ghz - off
> 5.0 ghz - off
That would be consistent with no wireless.
> WPS - off
> Doesn't turn on when pressed/held for 2 seconds
What about when the "Wireless On/Off button" is pressed?
In the web-browser interface, look at ADVANCED > Advanced Setup >
Wireless Settings : Enable Wireless Router Radio (for both 2.4GHz and
5GHz).
> [...] Tried factory resetting the router with the button on the back,
> no luck.
What, exactly, does "no luck" mean to you? That the reset operation
didn't appear to occur, or that it did appear to occur, but the symptoms
were unchanged?
If the router web page says that the radios are enabled, but the
radio LED indicators are off, and a proper settings reset doesn't change
that, then you might have a hardware problem.- Wireless button does nothing
Can’t access the web browser interface because there is no connection through the router
No luck means that the reset didn’t appear to occur
Router webpage can’t be accessed because it cannot come up with an IP address> [...] Can't access the web browser interface because there is no
> connection through the router [...]
Ah. Sorry. I misread the original problem description.
> No luck means that the reset didn't appear to occur
I'd try a reset again, with no data cables connected to the router.
If the router doesn't react after holding the Reset button for, say, ten
seconds, then I'd try the TFTP recovery scheme:
https://community.netgear.com/t5/x/x/m-p/1622096