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Forum Discussion
c7800 wifi issue
Alright, I really don't know why this website keeps blocking my discussion post. I've tried to post the same post six times but the system never publishes it. so let's try if this works. I have ...
Welllllllll now. Interesting development since last time I had the C7800 online.
FW is v3.0.1.40
So connecting my Mac Book Pro 2018 OSX 10.14.6, I'm getting the same speed rates on 2.4Ghz. 195-216Mbps with 20Mhz. I see 40Mhz flucuate back and forth every so often. I'm sitting right next to the C7800 about 3-4 feet away in between. The speeds should be at least 450Mpbs I believe on 2.4Ghz if not 600 for the Mac book.
Now heres something new. Regardless of using Custom or Default SSID names and WPA2/AES or disabling Wifi security all together on 5Ghz, the Mac Book Pro will NOT connect at all to the 5Ghz radio. I don't remember having a problem when I first got this from NG, however back then I had a Mac Book Pro 2008 which I believe worked back then.
Checking my Windows 10 PC with a D-Link DWA-192 it also won't connect to the 5ghz SSID on the C7800. 2.4Ghz works.
Windows reports it "can't connect to that network."
The DWA adapter had worked before I believe in Windows 7 which I have a capture of the speed rate back then when I started using it.
There as been a driver update for the DWA-192 since then. It works with other NG wifi I have tested with.
Possible the C7800 FW was updated since I had it online last and it hasn't received anything since.
Would like to see if NG can review this. Having two different wifi clients not being able to connect isn't good.
Set up new C 7800 and can sign in and use 2.4 but cannot sign into the 5 GHz did a bunch of restarts resets three hours on the phone with Netgear support after paying them $90 since I had it sitting on my bench for three months because I needed to wait till I can get some help so now it is out of warranty.
No matter what we did we could not sign in to 5 GHz would not accept the password. We even tried using the guest version of it and couldn’t do that either couldn’t get in.
No matter what we did we could not sign in to 5 GHz would not accept the password. We even tried using the guest version of it and couldn’t do that either couldn’t get in.
Even if you disabled WPA security on the 5Ghz radio, a 5Ghz wireless device would not connect while the radio was broadcasting in the open?
If so, then I would ask about an RMA.
Libertas12 wrote:
Set up new C 7800 and can sign in and use 2.4 but cannot sign into the 5 GHz did a bunch of restarts resets three hours on the phone with Netgear support after paying them $90 since I had it sitting on my bench for three months because I needed to wait till I can get some help so now it is out of warranty.
No matter what we did we could not sign in to 5 GHz would not accept the password. We even tried using the guest version of it and couldn’t do that either couldn’t get in.