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Netgear Nighthawk M2 - MR2100 - Wifi has red circle X and battery not charging

francsitdayalo
Follower

Netgear Nighthawk M2 - MR2100 - Wifi has red circle X and battery not charging

Hi, I recently got the Netgear Nighthawk M2 and I havent used it in a month, when i tried opening it it doesnt emit a wifi signal and the wifi icon has a red x on it. i tried turning ssid on and off and wifi still wont work

 

Second Problem:

I tried charging it for a trip and the  unit would just heat up and not charge,

 

i hope somebody could help me with this problem for i dont want to waste any money buying an expensive product like this

 

@Blanca_O  @Dustin_V 

Model: MR2100|Mobiler Router Nighthawk M2
Message 1 of 3
JohnPeng
NETGEAR Expert

Re: Netgear Nighthawk M2 - MR2100 - Wifi has red circle X and battery not charging

Can you do a factory reset to see whether the issue goes away? Did you buy it brand new?

 

Thanks

Message 2 of 3
kazuar
Aspirant

Re: Netgear Nighthawk M2 - MR2100 - Wifi has red circle X and battery not charging

I have exactly the same problem. I got a brand new device and the wifi is not working from the beginning. Cable connection works fine. Any idea? Seems like this device is faulty. 

Model: MR2100|Mobiler Router Nighthawk M2
Message 3 of 3
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