router keeps rebooting spontaneously

[fabrug]

Hi Everybody, my router MR2100 randomly reboot itself during sessions. Above all settings. Thank you for your help. Regards. fabrug

[Blanca_O]

Hi @fabrug

Welcome to NETGEAR Community!

Kindly do a factory reset using the Reset button. Press and hold the Reset button for five seconds. The mobile router returns to factory settings.

Regards,
Blanca
Community Team

[Nazareth]

same situation over here while connected with the charger the router works perfectly but on battery it keeps on rebooting.. please help

[Blanca_O]

Hi @Nazareth

May we please have the following: 

- Device SKU (e.g MR2100-100NAS)

- Firmware version

- PRI

- Battery Model

Have you tried factory resetting (this will take you through a fresh setup and will wipe your settings)?

Regards,
Blanca
Community Team

[Nazareth]

tried all the guides, even resetting the device but the results are the same its keeps on rebooting when on battery but works perfectly fine while connected to power supply. please kindly find the attached file for the device details. thank you

[Nazareth]

tried all the guides, even resetting the device but the results are the same its keeps on rebooting when on battery but works perfectly fine while connected to power supply. please kindly find the attached file for the device details. thank you

[Blanca_O]

Hi @fabrug and @Nazareth

Do you find the battery hot when the device reboots? 

How many devices usually connect to the network? 

How often does it reboot? 

Regards,
Blanca
Community Team