Orbi WiFi 7 RBE973
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WiFi calling issues / RBK50+2*RBS50 setup / IPSec

Marcvane86
Aspirant

WiFi calling issues / RBK50+2*RBS50 setup / IPSec

I Can't Get WiFi Calling Working On My Mobile Phones Trough The Orbi RBK50 Setup. When Tested Only On Provider Modem WiFi WiFi Calling Works Fine On Phones.

 

My Dutch Provider KPN Mobile Tells Me I Need IPSec Allowed In My Router And The Service Needs Access To The Server epdg.epc.mnc008.mcc204.pub.3gppnetwork.org

I Can't Find Any Settings Like IPsec Or A Place To Let This Server Being Allowed Always.

 

Orbis Are All Fully Updated. My Orbi Router Is Behind My Internet Provider Modem And Is Listed In It's DMS So All Ports Are Allowed To The Internet Directly. Orbi Doest The Entire Networking In Home Fine Except The WiFi Calling.

​​​

Anyone Who Can Help Me Out After Searching Many Hours Not Getting A Working Solution.

Internet Sends Me To VPN Services But Can't Find Anything What Seems To Do IPsec Or Let The Server Being Reached.

 

 

 

Model: RBK53|Orbi AC3000 Tri-band WiFi System
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Marcvane86
Aspirant

Re: WiFi calling issues / RBK50+2*RBS50 setup / IPSec

Thanks for your extra links they have been helpful. I learned that it should let trough IPsec standard and searched onwards to the ISP modem/router. It was set to DMZ for the RBR50 but I noticed that the firewall of the Ziggo Connectbox (ISP router) was still filtering the data. After de-enabling the ipv4 firewall VOWiFi worked. Then I started to re-enable the firewall options one for one and found that the option" block partial damaged IP packages" made the VOWiFi stop. Now all settings firewall are on except the last noted on and everything works fine. Took me about 5 months with the providers of my landline internet and the mobilephone provider and had to sort it out myself.

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Marcvane86
Aspirant

Re: WiFi calling issues / RBK50+2*RBS50 setup / IPSec

RBR50 Model Router Mentioned It Wrong Above I Just Saw.

Model: RBR50|Orbi AC3000 Tri-band WiFi Router
Message 2 of 5
FURRYe38
Guru

Re: WiFi calling issues / RBK50+2*RBS50 setup / IPSec


What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

I would review the following:

https://kb.netgear.com/966/Troubleshooting-VPN-passthrough-for-home-routers

https://community.netgear.com/t5/Orbi/Port-Forwarding-for-IPsec/m-p/1868492

https://community.netgear.com/t5/Orbi/Orbi-IPSec-VPN-Pass-through/td-p/1632300

 

Netgear has set up a community forum specifically for the Orbi AC products. Most of the people who watch that forum are more likely to have experience with Orbi and know how to work it better than those of us who follow this forum. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Orbi/bd-p/Orbi


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

 

 

Message 3 of 5
Marcvane86
Aspirant

Re: WiFi calling issues / RBK50+2*RBS50 setup / IPSec

Thanks for your extra links they have been helpful. I learned that it should let trough IPsec standard and searched onwards to the ISP modem/router. It was set to DMZ for the RBR50 but I noticed that the firewall of the Ziggo Connectbox (ISP router) was still filtering the data. After de-enabling the ipv4 firewall VOWiFi worked. Then I started to re-enable the firewall options one for one and found that the option" block partial damaged IP packages" made the VOWiFi stop. Now all settings firewall are on except the last noted on and everything works fine. Took me about 5 months with the providers of my landline internet and the mobilephone provider and had to sort it out myself.
Message 4 of 5
FURRYe38
Guru

Re: WiFi calling issues / RBK50+2*RBS50 setup / IPSec

If your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop

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