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bedlam1's avatar
bedlam1
Prodigy
May 27, 2016
Solved

Couch Potato Server by Mhynio 3.0.1.

Program will not launch on Windows 10 and OS 6.5.0

Error Message

Empty Resource Error. Bad NML call

Code: 22002010000

 

Help please !!!!

 

p.s. I can muddle with SSH

  • Forget the post above please

    Just tried a re-install using firmware update instead of App upload and my installation is back......

     

    Is the above a bug in 6.5.0 ????

19 Replies

Replies have been turned off for this discussion
  • If you are interested in looking in the backend to get the logs of why the app is not running can help out a lot.

     

    You can run the following:

    systemctl status fvapp-couchpotato.service

    That should give me an idea what it is doing.

     

    If there are no log out put; then you could try the following:

    systemctl restart fvapp-couchpotato.service.

    That should come up with some logs after re/starting the service.

     

     

    It would be nice if Netgear is able to print this information for the user to app troubleshoot the apps.

    • nickski's avatar
      nickski
      Aspirant

      I have experienced the same problem today after I received the following eMail notification:

      A new update with hash "98cc86da202fcfca6f45831c49d2e72ef4c459dc" is available, this version is from 2016-05-27 09:33:19

       

      I issued the two commands requested by Mhynlo with the following results ...

      -----------------------------------------------------------------------------------

      Welcome to ReadyNASOS 6.5.0
      Last login: Fri May 13 14:53:29 2016 from 192.168.1.4
      root@NAS-RN104:~# systemctl status fvapp-couchpotato.service
      fvapp-couchpotato.service - CouchPotato application instance
                Loaded: loaded (/lib/systemd/system/fvapp-couchpotato.service; enabled)
                Active: inactive (dead) (Result: exit-code) since Fri, 27 May 2016 21:03:32 +0100; 2min 56s ago
               Process: 14900 ExecStart=/usr/bin/python /apps/couchpotato/CouchPotato.py --daemon --data_dir=/apps/couchpotato/app-config --pid_file=/var/run/couchpotato.pid (code=exited, status=2)
              Main PID: 4546 (code=exited, status=1/FAILURE)
                CGroup: name=systemd:/system/fvapp-couchpotato.service

      ---------------------------------------------------------------------------------

      root@NAS-RN104:~# systemctl restart fvapp-couchpotato.service.
      Failed to issue method call: Unit fvapp-couchpotato.service..service failed to load: No such file or directory. See system logs and 'systemctl status fvapp-couchpotato.service..service' for details.

       

      Regards ... Nick

      • Mhynlo's avatar
        Mhynlo
        Luminary

        There was an added "." during the rest; try the following:

         

        systemctl restart fvapp-couchpotato.service

         

    • bedlam1's avatar
      bedlam1
      Prodigy

      And I got

       

      root@nas_ian:~# systemctl status fvapp-couchpotato.service

      fvapp-couchpotato.service

                Loaded: error (Reason: No such file or directory)

                Active: inactive (dead)

       

      May 27 17:37:01 nas_ian python[2869]: /usr/bin/python: can't open file '/ap...ry

      May 27 17:37:01 nas_ian python[2887]: /usr/bin/python: can't open file '/ap...ry

       

      root@nas_ian:~# systemctl restart fvapp-couchpotato.service

      Failed to issue method call: Unit fvapp-couchpotato.service failed to load: No such file or directory. See system logs and 'systemctl status fvapp-couchpotato.service' for details.

       

      Although I have to confess I tried to un-install Couchpotatoserver (probably mistakenly) with a view to re-installing

      I am also getting

      -bash: app-get: command not found     which does not look good to my novice head

      • Mhynlo's avatar
        Mhynlo
        Luminary

        That is odd... it is acting like the app is no longer installed.

         

        You can check to see if your configuration is in tact:

        ls -lah /apps/couchpotato/app-config

        Your configs are retatined there, but Netgear runs an operation during an uninstall process to delete all of those files. If there was remove operation from the admin interface will remove all of these files, but if there was a "fluke" and just needs a re-install; installing the package manually with the "Upload" option.

         

        Can you try installing the app manually with the following download:

        http://apt.readynas.com/packages/readynasos/dists/apps/pool/c/couchpotato/couchpotato_3.0.1_all.deb

  • I have the same issue with the RNXtras CouchPotato package, on a RN202 (6.5.0). 

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