NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear FS728TPv1 Firmwareupdate Fail
I did a firmware update to version 5.0.0.8, but in the PDF instructions I didn't pay attention to the fact that the boot code had to be updated beforehand. Now the switch can no longer be reached des...
That could work, but, you might be better off, to talk to support, and see what is possible in terms of replacing the unit, or, getting support to help you in this regard.
They do come with limited lifetime warranty:
If that isn't possible after speaking to them, you can always move the other route.
Mike
MikeD1234 wrote:
That could work, but, you might be better off, to talk to support, and see what is possible in terms of replacing the unit, or, getting support to help you in this regard.
They do come with limited lifetime warranty:
Correct, I was under the impression this fist step was already checked. Permitting the switch is still owned by the original buyer, Netgear does offer a limited life time warranty within five years the models is listed EoL formally.
Product Category Product Family SKU Number End‐of‐Life Date
Switches FS728TP FS728TP‐100EUS 4/1/2022
Switches FS728TP FS728TP‐100NAS 10/1/2020
Head to https://my.netgear.com/, select your switch and serial number registered,[View Product] and claim your device warranty.by following the [Request Hardware Support].
I have already contacted the support. Here's the answer
Sehr geehrter Herr Janssen,
vielen Dank, dass Sie sich an den NETGEAR Support gewendet haben. Mein Name ist Smirski und für diesen Bearbeitungsfall bin ich Ihr Ansprechpartner.
Basierend auf Ihrer Problembeschreibung stelle ich fest, dass Sie den FS728TPv1 Switch leider unbrauchbar gemacht haben.
Da Sie das Gerät wegen eigenem Verschuld kaputt gemacht haben, können wir Ihnen leider nicht weiter helfen.However, I refuse to write the switch off just because I screwed up. Now I have found a guide here with which I may be able to save the switch. https://www.reddit.com/r/homelab/comments/iw7v10/unbrick_a_switch/
I hope that it works and I would like to take this opportunity to thank you for the answers and assistance.
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
