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AC1200 WiFi Cable Modem Router not accepting default password after factory reset
Hello,
I'm trying to login and change the name and password on the wifi connection. I bought a AC1200 WiFi Cable Modem Router back in 2018 and kept the default network key until now.
First, I created a Netgear account and I went to routerlogin.net and tried deleting the browser history. Then, I downloaded the Nighthawk app and entered the default password (which is password). The error was: "Login failed.Reenter the correct admin password for your NETGEAR router." I then downloaded the Netgear Genie app, thinking maybe the modem router isn't supported on the Nighthawk app, and had the same error. I then did a factory reset of the device and went through all of these steps again. None of the above has solved the problem.
Re: AC1200 WiFi Cable Modem Router not accepting default password after factory reset
> First, I created a Netgear account and I went to routerlogin.net [...]
Why? An account at netgear.com is unrelated to the "admin" account on your router's management web site (routerlogin.net). And neither is related to any wireless "network key".
> [...] I downloaded the Nighthawk app [...]
Not necessary. Does it support your modem+router model?
> Any help would be greatly appreciated!
You might try this radical concept which works for some people:
Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual (at least). Read. Look for "Types of Logins" and "Specify Basic WiFi Settings". Further reading might not hurt, either.
Re: AC1200 WiFi Cable Modem Router not accepting default password after factory reset
> First, I created a Netgear account and I went to routerlogin.net [...]
Why? An account at netgear.com is unrelated to the "admin" account on your router's management web site (routerlogin.net). And neither is related to any wireless "network key".
> [...] I downloaded the Nighthawk app [...]
Not necessary. Does it support your modem+router model?
> Any help would be greatly appreciated!
You might try this radical concept which works for some people:
Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual (at least). Read. Look for "Types of Logins" and "Specify Basic WiFi Settings". Further reading might not hurt, either.
