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BT hub 6 connection to neatgear ac1200

BrendenWard
Aspirant

BT hub 6 connection to neatgear ac1200

Hi, at the minute my netgear ac1200 dsl router is plugged straight into the bt broadband. I'm renewing my contract and I need to use the bt hub but when I connect the bt hub to the netgear one via wan port or ethernet port it says no Internet so I can't use that method. Has anyone experienced this if you did how did you get it working. Alarm is connected to the netgear so need to continue using this device.
Model: A6150|AC1200 Dual Band WiFi USB Mini Adapter
Message 1 of 8
antinode
Guru

Re: BT hub 6 connection to neatgear ac1200

> [...] my netgear ac1200 dsl router [...]

 

   None of that is a model number.  Look for "Model" on the product
label.

 

> Model: A6150|AC1200 Dual Band WiFi USB Mini Adapter

 

   Not any kind of modem or router.

 

> [...] is plugged straight into the bt broadband. [...]

 

   What does "the bt broadband" mean to you?  A DSL/phone port, or what?
A typical cable has two ends.  What, exactly, are you connecting to
what, exactly?

 

> [...] I'm renewing my contract and I need to use the bt hub [...]

 

   Says who?  Why?  What, exactly, does "the bt hub" mean to you?


> [...] when I connect the bt hub to the netgear one via wan port or
> ethernet port it says no Internet [...]

 

   A typical cable has two ends.  What, exactly, are you connecting to
what, exactly?  (Hint: If a device has different types of ports, then
"connected to device" is not enough detail.)

 

> [...] Alarm is connected to the netgear so need to continue using this
> device.

 

   Huh?  Why couldn't you move that connection to the (mysterious) "the

bt hub"?

Message 2 of 8
BrendenWard
Aspirant

Re: BT hub 6 connection to neatgear ac1200

If I move the dsl connect to bt hub and just use that the alarm will have to be reset meaning engineer has to come in. I need to use bt hub and somehow get the netgear router to just act as a router not a modem.
Message 3 of 8
antinode
Guru

Re: BT hub 6 connection to neatgear ac1200

> If I move the dsl connect to bt hub and just use that the alarm will
> have to be reset meaning engineer has to come in. [...]

 

   Says who?  Why?

 

> [...] I need to use bt hub [...]

 

   Some of us still know approximately nothing about your (unspecified)
"bt hub".   Or your (unspecified) "my netgear ac1200 dsl router".  Or
your (unspecified) "Alarm".

 

> [...] and somehow get the netgear router to just act as a router not a
> modem.

 

   Connecting your (unspecified) "the netgear router" to some other
router is likely to cause more changes to the environment of your
(unspecified) "the alarm" than simply connecting it to a different
router.


   You don't seem to know enough about either network configuration or
your (unspecified) "the alarm" to know what's possible or required,
making your assertions about what you should do, or what "has to"
happen, unreliable, at best.  And you seem unable or unwilling to
provide the most basic information about your equipment, all of which
makes progress seem unlikely.

Message 4 of 8
BrendenWard
Aspirant

Re: BT hub 6 connection to neatgear ac1200

OK at the minute I'm using just the netgear router which is our WiFi and the house alarm connect to this device. BT are moving phone lines to digital meaning I have to plug in the phones into the bt hub. What I'm looking for is for the dsl line to plug into the bt hub so I can use the voip phones then connect the netgear router to the bt hub so the alarm with continue to pick up the netgear WiFi. I've tried to plug a cable from the bt hub into the red wan port and the standard ports but the Internet is not passing through. Do I need to change anything on the netgear router to accept the Internet connection from the bt hub?
Message 5 of 8
BrendenWard
Aspirant

Re: BT hub 6 connection to neatgear Product: D6220

Product: D6220

Message 6 of 8
antinode
Guru

Re: BT hub 6 connection to neatgear Product: D6220

> [...] BT are moving phone lines to digital meaning I have to plug in
> the phones into the bt hub. [...]

 

   And that does what, exactly, to your Internet service?  Knowing
nothing, I'd guess that your old DSL service will go away, being
replaced by whatever feeds your (still unspecified) "the bt hub",
eliminating the need for your D6220 DSL modem+router. (But what do I
know?)

 

> [...] What I'm looking for is for the dsl line to plug into the bt hub
> [...]

 

   Which makes no sense to me.

 

> [...] I've tried to plug a cable from the bt hub into the red wan port
> and the standard ports but the Internet is not passing through. [...]

 

   Did you also reconfigure the D6220 to stop it from trying to use its
DSL port and all the Internet-connection settings which went along with
that DSL connection?


> [...] Do I need to change anything on the netgear router to accept the
> Internet connection from the bt hub?

 

   I'd expect so.  And, after you do all that, you'd have something
almost as good as a direct connection directly between the (still
unspecified) "the bt hub" and your (unspecified) alarm.

 

> [...] so the alarm with continue to pick up the netgear WiFi. [...]

 

   Your (unspecified) "the alarm" uses a _wireless_ Internet connection?

 

   The purpose of the D6220 was to provide you (and your (unspecified)
"the alarm") with an Internet connection.  If the (still unspecified)
"the bt hub" will now be doing that job, then you don't need the D6220
to do that job.


   If your (unspecified) "the alarm" uses an Ethernet (wired) connection
to the D6220, then it should be able to use an Ethernet connection to
the (still unspecified) "the bt hub".  If your (unspecified) "the alarm"
uses a wireless connection to the D6220, then it should be able to use a
wireless connection to the (still unspecified) "the bt hub".  To make
that change easier, you'd want to configure the (still unspecified) "the
bt hub" to use the same wireless SSID and passphrase as the D6220 used.

 

   There's nothing magical about your D6220 which makes it essential to
the operation of your (unspecified) "the alarm".  But, if you're wedded
to continuing to use the D6220 with some other router (which, I assume,
is what the (still unspecified) "the bt hub" is), then you probably
should configure the D6220 as a wireless access point, rather than as a
full-function router.

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for
"Use the Modem Router as a WiFi Access Point Only".

Message 7 of 8
BrendenWard
Aspirant

Re: BT hub 6 connection to neatgear Product: D6220

OK that's what I need the netgear router to be a wireless access point rather than a modem as the bt hub 6 will do that instead. Also might see if I can set the bt hub 6 to use same wireless name and password something I overlooked thanks
Message 8 of 8
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