N300 wireless router WNR2000v3

More info would be beneficial. WNR2000 is your router? What modem/gateway are you using? What actual issue are you having? Whats it doing?

Modem is Netgear ADSL2 + modem DM111PSPv2When the app SP1 tries to connect to my Netgear it says connection failed, try again. I have reinstalled app, reset internet and smart plug, turned phone off, etc. I know the app and plug work because it connected right up at my daughter's house. Also have a Google mini which works just fine.

This wasn't much clearer than the rest. Your trying to connect a smart/plug switch and it doesn't connect?you have a DM111PSPv2 connected to the wn2000? is that correct? but having issues with a smart plug

I am trying to connect a smart plug to my wifi and it won't connect. There is no problem with my wifi because I checked with my provider. I gave you the model numbers of my modem and router and have included the error that I receive each time.

you have the DM111PSPv2 connected to the wn2000? the dm111pspv2 has its own integrated router as well. It can cause a double nat situation. That can sometimes cause issues setting up new devices. https://kb.netgear.com/30186/What-is-Double-NAT

Commercial Electric plug won't connect

20 Replies

plemans
Guru - Experienced User
Jan 04, 2021
More info would be beneficial.
WNR2000 is your router?
What modem/gateway are you using?
What actual issue are you having? Whats it doing?
- slsnyder348
  Aspirant
  Jan 04, 2021
  Modem is Netgear ADSL2 + modem DM111PSPv2
  
  When the app SP1 tries to connect to my Netgear it says connection failed, try again. I have reinstalled app, reset internet and smart plug, turned phone off, etc. I know the app and plug work because it connected right up at my daughter's house. Also have a Google mini which works just fine.
  - plemans
    Guru - Experienced User
    Jan 04, 2021
    This wasn't much clearer than the rest.
    Your trying to connect a smart/plug switch and it doesn't connect?
    you have a DM111PSPv2 connected to the wn2000? is that correct?
    but having issues with a smart plug

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Commercial Electric plug won't connect