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djmac's avatar
djmac
Aspirant
May 23, 2018
Solved

Netgear not on list of available networks

My windows 10 laptop doesn't show netgear as an available network. Netgear works on ethernet cable, and TV and printer connect wirelessly and automatically to wireless network, and Netgear shows up as an available network on the Roku TV. I have reset router and modems, scanned for available networks, but nothing shows up on laptop except neighbors' networks. I don't understand how TV and printer can 'see' my netgear network and have no problem reconnecting. It worked for two years on my laptop, I had a trial of Youtube TV I cancelled, and that's about when I couldn't access wireless network from my laptop. The tv turned off automatically after a few hours while tuned to Youtube tv. I don't know if the two are related or not. Laptop may or may not have been connected at the time youtube was cancelled.

  • Hi mrichie and chellelee8,

    Please try using another device (Android, iOS, another computer) that is connected to the network.

    Regards,

    Dexter

    Community Team

11 Replies

  • EvelinaS's avatar
    EvelinaS
    NETGEAR Employee Retired

    Salve @madqwerty,

    Grazie per il suo post e Benvenuto nella Community! :)

     

    Si è possibile. Può utilizzare la porta Ethernet del WiFi Range Extender per collegare lo Switch. 

     

    Cordiali Saluti, 

    Evelina

    Team NETGEAR