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Forum Discussion
Solved
NetGear Genie Firmware Update and IPV6
While attempting to update the firmware on myGenie A3, I get an error message that the router is no longer supported or not found. Is the A3 no longer supported?
- SOLUTION: I brought the Arlo base and cameras to work where we use Verizon Fios. I setup the system in less than 5 minutes. Everything worked perfectly. I brought it home and connected it to my network (Comcast Xfinity) and it works without issue. The problem obviously resides with Comcast and not with Arlo.
Sorry it is the Netgear43. Can they make the font any smaller? :-)
Hi HSBratt,
1. Netgear43 is the default SSID/WiFi name configured on the router. Please look for the exact model number (i.e. R7000).
2. Are you following the instructions on the link below?
http://kb.netgear.com/app/answers/detail/a_id/23960
Regards,
Dexter
Community Team
