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Forum Discussion
rjwerth28
May 17, 2020Guide
BR500 Traffic Count completely wrong
For some time now, one of my BR500s traffic count is completely wrong. For example, as of right now, it thinks it has moved 2943.79TB of data in the last 24 hours. I don't need to tell you that it ...
DaneA
Jul 29, 2020NETGEAR Employee Retired
We apologize for the inconvenience this has caused you. Found out that you already have an ongoing support ticket with NETGEAR Support. You may want to post here the progress of it.
Regards,
DaneA
NETGEAR Community Team
rjwerth28
Aug 20, 2020Guide
4 days dealing with Tier 3 support and the best they have is "have you tried resetting the router?" Geez.
- reyiiJan 20, 2021Aspirant
Hi,
I'm having similar problem with my Router BR500.
Firmware 5.10.0.3
Insight Managed
It has been reseted.
1 week frame traffic count is messed up, flat, no data.
24 hours frame is OK
8 hours frame is OK.
- BMH-DKFeb 17, 2021Guide
Hi,
I have the same problem with the BR200 router.
Trouble relates to Insight, I guess:
- Every 7 days all history for CPU load and memory usage disappears.
- Every 7 days the running 7-days traffic history disappears - or rather, all historic traffic is aggregated into ONE huge number, whcih is reported in the first minute of the time-series, which again means that all traffic after that becomes minutes and invisible in the graph.
Very unfortunate. Makes the overviews pretty much useless.
Router BR200 with firmware 5.10.0.5.
Setup: ISP >> BR200 >> GS728TPPv2 >> WAX610
All devices are Insight managed
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