NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

jdrch's avatar
jdrch
Apprentice
May 27, 2019
Solved

How long after you set up Dynamic DNS does the custom host name propagate for OpenVPN?

Just wondering the above. I followed the documentation to set up OpenVPN on my BR500 and am trying to connect to it from a Galaxy Note9 on Verizon using the OpenVPN client within the space of an hour. The OpenVPN client is stuck on the Connection Request dialog while the status in the background says Disconnected. Won't even allow me to tap OK.

 

I'm wondering if this is happening because the host name hasn't propagated to Verizon or Cloudflare (private DNS I use) yet.

 

Any ideas?

  • a. The latest one from the Play Store, 3.0.5

    b. I have a Wi-Fi-only Samsung Galaxy S5 that runs Lineage OS 16.0 (Android Pie.) I turned off Wi-Fi on my Note9 and then activated the mobile hotspot feature. I then connected the S5 to the Note9's hotspot, and was able to connect to OpenVPN that way. Seems like the problem may lie with the Note9

    c. 5.6.0.1

     

    Thanks for your help!

10 Replies

Replies have been turned off for this discussion
  • Welp, I pinged the custom host name and it worked, so clearly something is horribly wrong with how the BR500 handles OpenVPN.

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired

    Hi jdrch,

     

     

    Kindly answer the questions below:

     

    a. What is the OpenVPN version you are using on your Galaxy Note9 ? 

    b. If ever you have another Android device or iOS device, does same problem occur? 

    c. What is the current firmware version of your BR500? 

     

    Kindly post screenshots of the error messages you have encountered.  

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • jdrch's avatar
      jdrch
      Apprentice

      a. The latest one from the Play Store, 3.0.5

      b. I have a Wi-Fi-only Samsung Galaxy S5 that runs Lineage OS 16.0 (Android Pie.) I turned off Wi-Fi on my Note9 and then activated the mobile hotspot feature. I then connected the S5 to the Note9's hotspot, and was able to connect to OpenVPN that way. Seems like the problem may lie with the Note9

      c. 5.6.0.1

       

      Thanks for your help!

      • MrJoshW's avatar
        MrJoshW
        NETGEAR Employee Retired

        Hello,

         

        Are you able to setup the OpenVPN client on computer setup such as Windows or OSX and see if you are able to connect successfully? 

    • schumaku's avatar
      schumaku
      Guru - Experienced User

      Without rooting? 8-))))) Of course, OpenVPN does not require root access.

       

      Just curious .... which [Ok] button has to be triggered on your Note 9 by using a Bluetooth keyboard (for example)? 

      • jdrch's avatar
        jdrch
        Apprentice

         


        schumaku wrote:

        Without rooting? 8-))))) Of course, OpenVPN does not require root access.

         

        Just curious .... which [Ok] button has to be triggered on your Note 9 by using a Bluetooth keyboard (for example)? 


        The one in the screenshot at the solution link. Scroll to top of that thread and you'll see the details.

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More