NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dlswyo
Jan 15, 2016Follower
Fvs318gv2 connectivity issues
i have a fvs318gv2 with the latest firmware installed 4.3.3-6. It works great for about 10 minutes then it crashes. After it crashes I can ping it, but I can't access it through the gui. I reboot and...
rickgode
May 04, 2016Aspirant
Great! So you don't have to unplug the network cables from the front? I'm glad your results are repeatable. Because, I'd like to "REPEAT" it working again.
Thanks!
Ricky
Bitzerj
May 04, 2016Guide
Correct...tried that (unplug cables) before and it didn't make a difference in my case.
Good Luck!
- shiekhAug 17, 2016Guide
Firmware 4.3.4-1 just released; for me I still get 5-10 mins of connectivity before it fails.
- rickgodeAug 18, 2016Aspirant
Check this out: https://community.netgear.com/t5/Managed-Switches/FVS318Gv2-Connectivity-Issues-with-Firmware-4-3-3-8/td-p/1121100
I just installed the firmware, followed all the directions rebooted via the gui before installing, I verified that the firmware "took"
Then I replugged in the modem and after about five minutes the internet light went out... again...I could ping the router but the gui was unresponsive... Same thing that's been happening all along...
So I thought, that I'd unplug/replug the router and reboot via the gui to see if it woud "stick" Well... It did sorta. I was messing around with some settings. I changed the WAN upload/download from 1gbps to 100mbps, and instead of the default mac address, I entered the mac address of my computer.
Well, I think I might have changed too much, becaues this is weird. After rebooting the GUI, I had an ip and I could ping google.com, but the internet wasn't working.
So I went in and changed the wan upload/download back to 1gbps, I switched the mac address to default, and for grins, I turned off the Enable DNS Proxy. So far it's been up past the "20 minute mark" So I guess it's working now? I'm afraid to repeat it as I haven't had this router hooked up for a couple weeks.
Ricky
- rickgodeAug 18, 2016Aspirant
Check this out: https://community.netgear.com/t5/Managed-Switches/FVS318Gv2-Connectivity-Issues-with-Firmware-4-3-3-8/td-p/1121100
I just installed the firmware, followed all the directions rebooted via the gui before installing, I verified that the firmware "took"
Then I replugged in the modem and after about five minutes the internet light went out... again...I could ping the router but the gui was unresponsive... Same thing that's been happening all along...
So I thought, that I'd unplug/replug the router and reboot via the gui to see if it woud "stick" Well... It did sorta. I was messing around with some settings. I changed the WAN upload/download from 1gbps to 100mbps, and instead of the default mac address, I entered the mac address of my computer.
Well, I think I might have changed too much, becaues this is weird. After rebooting the GUI, I had an ip and I could ping google.com, but the internet wasn't working.
So I went in and changed the wan upload/download back to 1gbps, I switched the mac address to default, and for grins, I turned off the Enable DNS Proxy. So far it's been up past the "20 minute mark" So I guess it's working now? I'm afraid to repeat it as I haven't had this router hooked up for a couple weeks.
Ricky
- rickgodeAug 18, 2016Aspirant
I just installed the firmware, followed all the directions rebooted via the gui before installing, I verified that the firmware "took"
Then I replugged in the modem and after about five minutes the internet light went out... again...I could ping the router but the gui was unresponsive... Same thing that's been happening all along...
So I thought, that I'd unplug/replug the router and reboot via the gui to see if it woud "stick" Well... It did sorta. I was messing around with some settings. I changed the WAN upload/download from 1gbps to 100mbps, and instead of the default mac address, I entered the mac address of my computer.
Well, I think I might have changed too much, becaues this is weird. After rebooting the GUI, I had an ip and I could ping google.com, but the internet wasn't working.
So I went in and changed the wan upload/download back to 1gbps, I switched the mac address to default, and for grins, I turned off the Enable DNS Proxy. So far it's been up past the "20 minute mark" So I guess it's working now? I'm afraid to repeat it as I haven't had this router hooked up for a couple weeks.
Ricky
- shiekhAug 18, 2016Guide
"and for grins, I turned off the Enable DNS Proxy"
I wonder if this is what did it.
- shiekhAug 18, 2016Guide
I tried (no luck, although it held up for longer than usual); for those that also want to try, it is at
Network Configuration
LAN Setup
Edit VLAN Profile
- rickgodeAug 19, 2016Aspirant
Ugh... That stinks... For me this time, I upgraded the firmware, plugged in and turned on the modem, connection dropped in about 5 minutes. unplugged/plugged in FVS318 went into the web GUI, changed mac address to default (I used to spoof my desktop PC) disabled the DNS Proxy. rebooted via the GUI and unplugged/plugged in the cable modem and it "took"
I don't know which of the things I did to make it work... I'm sure I'll post again as soon as the power goes out.
Until then netgear called and remoted into my PC. We spent over an hour and he couldn't get the syslogs to work either, so who knows.
Ricky
- shiekhAug 19, 2016Guide
They are taking this seriously; now this is good news. I look forward to the day I am again using a Netgear firewall.It has been a long struggle, not yet over.
Related Content
NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!