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Armor Block Issue
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Armor Block Issue
Newly installed Orbi RBR-750 with Armor continuously blocks site after I continuously unblock it, never permitting access. After some 10-12 attempts, went through a different route tonthe same site with no issues. Please explain the functionality of unblocking a site if the system just reblocks it. The site was listed every time in the unblocked site list but, upon attempting to connect, Armor blocked it again.
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Re: Armor Block Issue
Hello ddquick01,
May you provide the current firmware version your router is on along with the Orbi app version you have installed. Please also specify if it's iOS or Android.
Thanks,
Christian
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Re: Armor Block Issue
In response to Christian's questions.
Orbi router RBR750
Firmware version: V3.2.16.22_1.4.9
iOS Orbi app version: 2.7.6.3
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Re: Armor Block Issue
Hi ddquick01,
Thanks for the info. I'd like for our support team to reach out for further assistance. May you send me a private message with your email address and phone number along with your router's serial number.
Regards,
Christian
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