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Forum Discussion
Solved
Armor support
I tried to talk to someone in support about the problems their Armor program is causing some sites to not be able to connect without having to reboot the router. Unfortunately, every time I reached someone they said they needed to get me to an 'expert' on Armor. However, after being on hold for 50 minutes this connection never gets made. Must be no one actually knows how Armor works. Would like to not only disable Armor but also deactivate it in hopes that I no longer have a problem visiting internet sites.
Again, armor is baked into the firmware. But if something didn't get disabled properly when you turned it off, it can help.
17 Replies
Unfortunately, Armor doesn't show these sites are blocked. I think the problem is that Armor takes so much time checking a site such as the Apple server, that the server just times out. Since you have no opportunity to really change any Armor settings, then you are stuck with the problem unless you can get rid of Armor or completely bypass it.
What device do you have?
what firmware is on it?
What modem/gateway is it connected to?