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Forum Discussion
downsc
Apr 01, 2019Initiate
How to disable / deactivate Armor on RBR50?
Hey team,
I've enabled Armor on my Orbi RBR50 but decided I no longer wish to use it, is there a way to remove it without needing to factory reset the entire device
DexterJB
Aug 07, 2019NETGEAR Moderator
Dom_Ramirez
Aug 15, 2019Initiate
WHAT IS THIS STUPID NETGEAR ARMOR NONSENSE!!!
I am having the exact same problem! Armor is blocking not only many of my favorite websites, but it is also blocking all of my Google Home devices as well as both of my Rokus. I was having issues with my router, which led me to update the firmware. After updating the firmware this stupid Netgear Armor software was installed on my router. I didn't want or need this stupid god damned software. Now most of my connected devices are useless.
Even better, I tried to contact Netgear tech support only to be told that my device was out of warranty and that I'd need to pay in order to talk to someone in tech support to fix this.
YOUR STUPID NETGEAR ARMOR SOFTWARE IS THE REASON MY DEVICES AREN'T WORKING! I DIDN'T WANT IT, AND NOW YOU EXPECT ME TO PAY FOR TECH SUPPORT TO FIX IT? WHAT THE ACTUAL HELL???!!!
There was no warning saying something along the lines of, "Dear customer, please be careful installing this firmware update as it has a stupid Netgear Armor software included that will be installed along with the firmware and will totally jack up all your connected devices and when you try to turn it off it will not turn off even though it says it is off and when you try to call us to figure out why all your stuff is now broken we'll force you to pay us money to before we'll fix the issue that we caused in the first place."
This is freakin' ridiculous. I cannot believe I spent money on this piece of garbage router.
- DexterJBAug 15, 2019NETGEAR Moderator
- two_frustrated_Oct 05, 2019Tutor
Yeah, this guy knows what's up. Today I couldn't respond to an invite because the router was blocking an important site. Also, I have to give location access to Netgear on my phone just to access the settings on my router? What kind of messed up, privacy invading crap is that? Why can't I manage the device through a web portal like every other router I've ever owned?