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Forum Discussion
How to disable / deactivate Armor on RBR50?
Hey team,
I've enabled Armor on my Orbi RBR50 but decided I no longer wish to use it, is there a way to remove it without needing to factory reset the entire device
Dear Dexter,
You're not helping. Nothing is working to let me view my cameras from my cell phone with the Orbi connected to it. If I go buy a different router and it works I will post it here so everyone can dump their Netgear crap in the garbage.
I too have the same question.....Dexter, please forward me that top secret message we have to ask for that you simply won't post.
Hi Carolqeuee, welcome to the community! If you are looking to disable Armor, you may refer to the link below for the steps.
If you are looking to add a URL to the whitelist, the link below may help out.
https://kb.netgear.com/000061032/NETGEAR-Armor-is-blocking-URLs-that-I-want-to-access-what-do-I-do
Dexter
- I’ve also got this problem: just purchased and setup an Orbi and the Armour thing activated.
When I browse I see things missing, emails are missing images and I have no way of actually seeing the contents unless I connect to another WiFi or cellular network.
For avoidance of doubt:
1) I want Armour completed turned off and disabled on the Orbi, and I’ve already followed instructions to do so. It makes no difference.
2) I do not want to submit links to another company to whitelist. Apart from being a pain to do and wait, I don’t know the source sites of images in emails etc.
How do we do this?
Any why does the Orbi app mandate Location access? It will not function AT ALL unless I give it access to my location. This is very bad.
The link below are the steps on how to disable Armor via the app.
Please refer to the statement below by the engineering team:
The iOS 13 update requires location access permissions from NETGEAR apps (Nighthawk, Orbi, Circle) to assist with WiFi SSID auto-connection and device detection. To access the Nighthawk, Orbi, and Cirlce apps, you must allow location access permissions.
This is a temporary requirement in order to adhere with iOS 13 changes. We are planning to relax this requirement in an upcoming app update.
Note: Location access permissions are for recognizing WiFi SSID networks only. The Nighthawk and Orbi apps do not track any detailed location information.
Dexter
I had the same issue as everyone else. Activated the Armor trial and several sites I normally accessed were no longer functioning. Did a complete reset and as soon as I opened the app it re-activated Armor. I swapped my old R7000 back in and immediately was able to access the sites I was having trouble with. That was enough for me to return the Orbi back to the store. I hope a more fully baked solution is forthcoming from Netgear.