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Forum Discussion
downsc
Apr 01, 2019Initiate
How to disable / deactivate Armor on RBR50?
Hey team,
I've enabled Armor on my Orbi RBR50 but decided I no longer wish to use it, is there a way to remove it without needing to factory reset the entire device
Christian_R
Feb 12, 2020NETGEAR Employee Retired
Hello Durhammer,
I'd like for our support team to get in contact with you for further assistance. If you're interested, please send me a message with your contact info and serial number.
Christian
AcesOxtl
Feb 12, 2020Initiate
C'mon netgear, just tell your product manager(s) that it's fine to bundle this type of service with your product (to, I assume, make up the revenue) but *don't turn it on by default*. Make it opt-in, and provide lots of good reasons to the user why we should accept a random third party service running on an important networking component, and make the opt-out and uninstall process completely clear - none of this "contact us privately for help" business. It's really eroding trust in your brand.