Forum Discussion

Initiate

Apr 01, 2019

How to disable / deactivate Armor on RBR50?

Hey team, I've enabled Armor on my Orbi RBR50 but decided I no longer wish to use it, is there a way to remove it without needing to factory reset the entire device

NETGEAR Armor

Troubleshooting

Christian_R

NETGEAR Employee Retired

Apr 02, 2020

Hello Community,

Please refer to the article linked below on how to turn of Armor using the Nighthawk/Orbi app. If you still run into issue(s), please send me a private message with your name, email, phone, preferred contact time, and serial number.

https://kb.netgear.com/000060900/How-do-I-turn-NETGEAR-Armor-on-or-off-using-the-Nighthawk-or-Orbi-app

Thanks,

Christian

OMatteJr

Aspirant

May 25, 2020

I am having the same issue. I have no idea how to send you a private message. Can you help with that so I can get this moving.
Thanks
Owen

Durhammer
Guide
May 25, 2020
Owen, make sure you're logged on, then click on Christian's avatar icon. There should be a selection of actions around the top left of his profile where you can elect to send a private message.

-Jim-