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semisouthpaw's avatar
semisouthpaw
Initiate
Sep 30, 2021

Not sure how to unblock sites. R7000 is blocking every site except netgear.com

Hi, I'm not sure what the problem is. My Netgear router and modem were working just fine until I switched internet provider accounts, then my router stopped working. I reset both my router and modem so they're working again but I'm unable to access every website except netgear.com. If you're able to help, would you please give me a step-by-step visual since I don't know terminology or how this all works.

 

Screenshot below of what I see when I try to get onto gmail.com

 

Thanks in advance!

 

 

 

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    what modem/gateway is the r7000 connected to? 

    What firmware is on the router? 

    • semisouthpaw's avatar
      semisouthpaw
      Initiate
      Problem solved: I needed to register my router again. Thanks for trying to help!
      • plemans's avatar
        plemans
        Guru - Experienced User

        Didn't help but glad you got it fixed!