Orbi App shows Armor Security as "Expired - Renew Armor Now" when its already renewed
Hello - I have Netgear Orbi router RBR750 and i have subscribed for Netgear Armor via mobile app. Now in Armor app it shows Armor Security as "Expired - Renew Armor Now" when its already renewed. Subscription was auto renewed and have more than 280 days left. when checked Armor bitdefender app it shows Netgear Armor (Pro) 282 days left. Please help in fixing the issue.
When i click on Armor Security in Orbi app it takes me to store.bitdefender.com and asks me to place an order.
Re: Orbi App shows Armor Security as "Expired - Renew Armor Now" when its already renewed
Same problem as OP, but via multiple payments my security is now extended to 2024:
Hello - I have Netgear Orbi router RBR750 and i have subscribed for Netgear Armor via mobile app. Now in Armor app it shows Armor Security as "Expired - Renew Armor Now" when its already renewed. Subscription was auto renewed and have more than 280 days left. when checked Armor bitdefender app it shows Netgear Armor (Pro) 282 days left. Please help in fixing the issue.
When i click on Armor Security in Orbi app it takes me to store.bitdefender.com and asks me to place an order.
Re: Orbi App shows Armor Security as "Expired - Renew Armor Now" when its already renewed
Was your situation resolved? I’ve been having the same issue with my renewal subscription for the rbr750 and spoke to multiple reps with no resolve. They all keep saying wait 24 hours or a few days for it to resolve itself. I’m totally frustrated!
They wanted me to uninstall/reinstall the app. I said it’s not just the app ffs! Subscription shows expired on the armor dot netgear dot com website, too. Seems a lot of people have the same issue and have to jump through hoops to get it fixed. Disgusted!
