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PhDGolfLover's avatar
PhDGolfLover
Follower
Dec 01, 2023

Orbi RBR760 Logged Into Itself and Sent Notification

I received a notification that RBR760 had logged into my network and a new device was detected. Not knowing who that was, I freaked out and thought my router was hacked.

Also, the Netgear Orbi app said my router was no longer connected and to disable my VPN. Then Anywhere Access was turned on and cannot be turned off.

After hours of trying to figure out what happened, turning off all Internet access, buying a new router, and finally checking the picture of the bottom of the modem I had taken earlier while Googling the RBR760 name on a different secure Wi-Fi, I find out it is my own router. Why would i receive a notification that my router was logging into itself and was a “New Device Detected”??

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    If you have Armor installed or activated, then this would be the reason. Armor is active and when new devices connect to the system, it's letting you know that new devices connect when they do. This is by design and intent and operation of the Armor system. The Router isn't logging itself in. Orbi app by default has Anywhere Access enabled. 

     

    If you don't want this notification or behavior, factory reset the RBR and setup from scratch with a wired PC and web browser at 192.168.1.1 and select don't have a mobile device at the bottom of the page. Complete the setup. Don't use Orbi app.