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Juliocsl's avatar
Juliocsl
Aspirant
Jan 04, 2025

Re: Orbi RBR850 missing parental control tjle

I am facing the same issue. No option as the screenshots above. Same on app. No options of add on in home.

Any suggestions?

 

3 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 04, 2025

    Please follow to instructions below to verify your NETGEAR SPC subscription:

    To verify that  NETGEAR SPC is active on your router please do the following:

    1. Launch a web browser on a computer that is connected to your Orbi router’s WiFi network.
    2. Visit www.orbilogin.net.
    3. Enter the default user name and password.
      The default user name is admin. The default password is password. (The BASIC page will be displayed on initial login).
    4. Select ADVANCED > Security > Parental Controls.
    5. Click UPGRADE TO NETGEAR SPC at the bottom of the page.  
    6. Select OK. (Please wait for your router to reboot.)

    After you enable NETGEAR SPC through your web browser, the Parental Controls page no longer displays in your router's web interface. Use the Orbi app to manage parental controls settings and access NETGEAR SPC. 

     

    If you do not have an active subscription, please follow the instructions below to purchase one using your Orbi app:

    To purchase a NETGEAR SPC subscription:

    1. Launch the Orbi app.
    2. Tap the home icon on the top left of your screen.
    3. Tap ADD ONS.
    4. Tap Parental Controls. 
    5. Tap Buy Now > See Pricing.
    6. Choose a subscription plan and tap Get Started.
    7. Provide the required payment information.
    8. Tap the confirmation button at the bottom of your screen to confirm your purchase. 
      NETGEAR SPC is active on your router.