Forum Discussion

Follower

Nov 14, 2024

Dead Power Supply...now no volume exist

I have a client with a ReadyNAS Pro that had some older data on it that is needed. Power supply died, so I swapped it out with a known good one. At bootup, web interface comes up but receiving "No ...

StephenB

Guru - Experienced User

Nov 14, 2024

DWR5050 wrote:

I have a client with a ReadyNAS Pro that had some older data on it that is needed. Power supply died, so I swapped it out with a known good one. At bootup, web interface comes up but receiving "No volume exists." Also with the error Remove inactive volumes to use the disk. Disk #1,2,3,4,5,6.

Running firmware 6.10.8

I can access the NAS via SSH. Hoping to bring volume back online to move data to new NAS.

Download the full log zip, and then look for the details in the log. It might just be that the array is out-of-sync due to cached writes being lost then the PSU failed. That usually isn't difficult to fix (though there might be some data loss).

But if there was a power surge when the PSU failed, if might have damaged one or more disks. That would be much more difficult.

If you need help examining the logs, you can send me a link via PM. Just make sure the link permissions allow anyone with the link to download.

DWR50
Aspirant
Nov 14, 2024
Here is the logs via a dropbox link:
I could use your help deciphering the logs.
- StephenB
  Guru - Experienced User
  Nov 14, 2024
  DWR50 wrote:
  
  Here is the logs via a dropbox link:
  
  I suggest editing the post and removing the link. Or deleting it from dropbox.
  
  There is info leakage when you post the logs, which is why I suggested using a PM.