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Forum Discussion
shuvam
Jun 22, 2019Aspirant
File service connection failure: RN21200 2-bay home NAS
My NAS box is just a month old. It has two 6TB IronWolf drives operating in RAID 0, giving me 10.9TB effective capacity. Firmware version is 6.10.1 which is the latest as of 10 minutes ago. Short...
- Jul 03, 2019
Hi shuvam,
The SMB service on your NAS is now fixed.
The NFS service seems to be fine. It appears to be enabled currently on your NAS. It has been running for 2 days now.
Can you check if you can access your shares via SMB and NFS?
Regards,
shuvam
Jul 02, 2019Aspirant
I've sent JohnCM_S a copy of the full logs with a request to help.
In the meantime, even the NFS service has stopped working. So, the box is currently just sitting there, completely useless for its intended use.
Ah well.
JohnCM_S
Jul 02, 2019NETGEAR Employee Retired
Hi shuvam,
We cannot really tell why SMB will not start on your NAS. It looks like it does start sometimes. Can you enable SDM (Secure Diagnostic Mode) on the NAS so we can take a look? You may enable it by going to System > Settings > Support on the NAS local admin page. Please PM me the 5-digit code after enabling it.
Regards,
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