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MacCollector's avatar
MacCollector
Aspirant
Dec 18, 2019

Setting up email alerts for ReadyNAS Pro 4 with Comcast

I want to set up email alerts for my ReadyNAS Pro 4 but I get an error message: Unable to contact SMTP host. Please check your entry. All the info I put in is correct for Comcast. My comcast email address as User, my email password, smtp.comcast.net, port 465 and Use TLS is checked. What am I doing wrong? I'm using an ORBI router and a Comcast modem.

13 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Perhaps try port 587 instead.

     

    If the NAS is using a static IP address, then make sure you configured a DNS server.

    • MacCollector's avatar
      MacCollector
      Aspirant

      I have a DNS Server assigned on my mac. On my NAS, the default gateway is the same as the DNS server on my mac. Is that what you mean? I'm sorry, I'm not a particularly savvy user.

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        MacCollector wrote:

        I have a DNS Server assigned on my mac. On my NAS, the default gateway is the same as the DNS server on my mac. Is that what you mean? I'm sorry, I'm not a particularly savvy user.


        The gateway should be the same IP address as your router (and that should match the gateway setting on the mac). 

         

        Is the DNS server address on the mac the same as the gateway address on the mac?

         

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