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Forum Discussion
Airprint setup
When I try to set up my printer with the Airprint tab it tells me to have Itunes and Adobe reader installed and then refreshed. I have done that, installed most recent firmware, rebooted and that mes...
Hi MaryAnnB,
1. What is the model number and firmware version of your router?
2. Have you tried uninstalling and re-installing the Genie app?
3. Have you tried using another computer that has the Genie app installed?
4. What are the iOS devices that you are trying to use?
5. What is the iOS version of your device?
Regards,
Dexter
Community Team
Hi MaryAnnB,
Please try the following steps and check if it works.
1. Go to Control Panel > User Accounts > Manage Windows Credentials
2. Add a Windows Credential
3. Enter the directions to the router and the router's user name and password. See example below:
\\readyshare
admin
password
4. Click on OK
Regards,
Dexter
Community Team