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Forum Discussion
RichValley
May 13, 2022Aspirant
Devices not appearing in Device Manager
I have a Nighthawk R7000. Some devices aren't appearing in Device Manager in the Nighthawk app, even though they're connected. Only my phone and laptop appear. I have a Roku TV, a smart thermostat, a...
RichValley
May 13, 2022Aspirant
I think I figured out at least part of the problem. I'm at home now and if I switch to Connected Locally, all the devices show up. But that doesn't explain why they don't show up when I'm away from home and using Anywhere Access. It also doesn't explain why, when I go to the admin page, it shows 9 Attached Devices on the home page, but only 2 show up when I go to Attached Devices. But if I click on Access Control, all 9 show up there.
- CD_router_888May 16, 2022Guide
Hi RichValley
When the issue is happened, please shake your phone and submit a instabug within nighthawk app. In the meantime please share the mail you use to submit the instabug, thanks. Thanks