Netgear Genie app

[VMVM]

I didnt know what subject to post this under but does anyone know if you can access your home router when you are not at home? I want to be able to block certain things when I am not home. I downloaded the Netgear Genie app but cant figure out how to access my router remotely. When i go to remote access it says to pick a router but there are no routers to pick.

[michaelkenward]

Which router do you want to control?

You have to set it up there first.

If you visit the support pages:

Support | NETGEAR

you can feed in the model number and find all the documentation for your hardware.

Then look for Remote Access. You have to do various things to get it to work. The manual for your device should explain what you have to do.

Be warned, not all hardware has this feature.

[JasonN]

Hi VMVM,

What michaelkenward said is correct. You would need to be where the chosen router is. If you can update us on what router you are specifying that would be great.

Below is a link to a KB to set up a login account for remote access.

https://kb.netgear.com/26254/How-do-I-create-a-remote-access-genie-account-with-the-Windows-desktop-...

https://kb.netgear.com/26255/How-do-I-register-my-NETGEAR-router-with-my-remote-access-genie-account...

Please keep us updated with information. :]

- Jason N