This is an issue going back to 2015. Other threads on the forum marked SOLVED when it obviously is not.
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Maybe it is for them.
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It is not a good idea to join in on the end of a two-year old discussion that is about different hardware. (Parental controls depends on the device as well as the software.)
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Why not post your own question raise this in the Orbi forum?
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To get into parental controls, you don't have to use a genie:
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https://netgear.opendns.com/sign_in.php
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