MR60 - Youtube slow to load

[Cyberchill]

When I open youtube, there is a delay before the ad or content loads.  This may be 15-30 seconds or more.  This happens regardless of if it is a computer or a mobile device on the wifi network.  When I disconnect and go with 5G on my phone, there is no delay. This does not seem to impact other streaming content (Netflix, Disney+ etc.).

I assume there is some setting that I need to change (or not, if it is protecting me).  Looking for advice.

Thanks!

(Note: This is my second time posting - can't figure out why the MR60 does not come up as a model choice!)

[Cyberchill · Accepted solution]

This turned out to be an issue with my ISP.  In the past they required a PPPoE connection with userid/pwd.  They changed my connection to not require a password and is just a DHCP connection.  All good now!

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What devices are you using for youtube? 

[Cyberchill · Accepted solution]

This turned out to be an issue with my ISP.  In the past they required a PPPoE connection with userid/pwd.  They changed my connection to not require a password and is just a DHCP connection.  All good now!

[FURRYe38]

Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡