NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Pebblez
Apr 01, 2018Aspirant
Apple Mac: Extender connects to network but no Internet
Hi, hope someone can help me :) I've browsed previous topics here and have seen a similar problem to this that suggested that it was due to the MAC address being filtered, however I've ruled that...
jvasanth1984
Apr 01, 2018Virtuoso
Hi Pebblez,
Look for firmware upgrade if any for extender and modify wireless channel on your router.
- PebblezApr 01, 2018Aspirant
Hi jvasanth1984 thanks for the reply :)
Have updated the Firmware on the 2700 now - quite the hoops I had to jump through for that as I couldn't update direct via the wifiext page (because no internet) but anyhow, got there in the end. Not made a difference though unfortunately.
Don't quite understand what you mean by modify my wireless channel on router though. Could you explain that a bit further for me?
- PebblezApr 01, 2018Aspirant
Ok, I googled the wireless channel thing, however my Virgin hub won't let me change any settings as presumably it's wireless settings are 'locked' because it's connected via ethernet to the Cisco router (which is the Screenwise usage meter) which is what's technically providing the wireless signal.
And as I haven't found a way to get into the Cisco router settings (nothing happens when I type in it's ip address into a browser), I can't switch channels.
- jvasanth1984Apr 03, 2018Virtuoso
Hi Pebblez,
I'm sure there will be a way to change the channel. Can you help me with the model of your router?