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Forum Discussion

Pebblez's avatar
Pebblez
Aspirant
Apr 01, 2018

Apple Mac: Extender connects to network but no Internet

Hi, hope someone can help me :)   I've browsed previous topics here and have seen a similar problem to this that suggested that it was due to the MAC address being filtered, however I've ruled that...
Troubleshooting
jvasanth1984's avatar
jvasanth1984
Virtuoso
Apr 03, 2018

Hi Pebblez,

                      I'm sure there will be a way to change the channel. Can you help me with the model of your router?

Pebblez's avatar
Pebblez
Aspirant
Apr 03, 2018

Hi again jvasanth1984

 

My main router is a Virgin Digital Hub 2ac, but as mentioned before the channels are locked on that as the wireless bands have been disabled because it's connected to the secondary meter router via ethernet.

 

That secondary router is a Cisco Linksys E4200.

 

Thanks!