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djc4580's avatar
djc4580
Aspirant
Jun 04, 2017

Can't access the extender login page

I have factory reset my extender twice to join a new home network.

 

When I type into my browser "mywifiext.net" instead of getting the login page asking for username and password, I get the Netgear Genie which only wants to search for networks.  The device is not behaving as per the instructions for setting it up.

 

How do I get the login page?

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Djc4580

     

    Are you able to wifi connect to the extenders network then try that login? if not have you tried to connect via ethernet cable?

     

    DarrenM

    • djc4580's avatar
      djc4580
      Aspirant

      Darren, thanks for the reply.

       

      I was able to connect to the extenders network via wifi, did not try a cable.  It is strange that I can not get the login page. Each time I tried to brign up the admin page it immediately went to the genie and wanted to scan for networks.

       

      Our need turned out to be for a more modern router. We are using a 4gLTE hotspot for internet and needed something that would work efficiently with it.  Purchased a router that supports that feature.