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WillG1's avatar
WillG1
Follower
Aug 31, 2021

Does the EX3700 work with T Mobile Internet Gateway?

Hello,

 

I've been struggling with trying to connect my EX3700 range extender to T Mobile's 5G Internet Gateway. I had no problems connecting to Fios a few years ago. Just recently moved, and switched to T Mobile for home internet.

 

I've plugged in the extender, reset it, and switched to the NETGEAR_EXT network to complete the setup on my PC. However,  I keep getting the following message (below) when trying to access the the internet:

 

This site can’t be reached

www.msftconnecttest.com refused to connect.

 

Has anyone out there had any luck, and can offer some help?

 

(BTW, the T Mobile router I'm using looks like a silver cylindrical can, if that helps...)

 

Thanks,

Will

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 31, 2021

    The tmobile gateways are pretty new and not many are using them. 

    Even tmobile isn't saying a whole lot on their forums on what works with their gateways. 

    Wi-Fi extenders for the T-Mobile gateway | T-Mobile Community

     

    theoretically, most devices should work but in reality, it doesn't always work. Some routers have potential for mesh/nodes built in and that can cause issues. 

    Have you tried going into the gateway and setting up the extender with a static ip address? 

    Or checking if the router has any features like verizon uses (self organizing network or 'son")