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Forum Discussion
ALBEJ
Nov 17, 2015Follower
EX3700 will not work after firmware update Firmware Version 1.0.0.34
my EX3700 will not work after update of firmware, power light will not go soild only blinks, does not show in my network router light does not light even when connected with ethernet, and can not re...
nhann
Nov 18, 2015NETGEAR Employee Retired
Hi ALBEJ,
It looks like support has provided you with the telephone number to check on your device and determine if it is defective.
For the reset to factory, have you pressed the button for at least 7 seconds? The EX3700 will then restart.
Page 38 of 47: http://www.downloads.netgear.com/files/GDC/EX3700/EX3700_UM_8may2015.pdf