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Dablitz50's avatar
Dablitz50
Follower
Jul 22, 2020

Ex7500 Firmware out of date

I keep getting an update firmware error on the nighthawk app where I connect to the extender. Burr when I check the adapter it says it's up to date. I am connecting the extender to a nighthawk r7000p router

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jul 22, 2020

    Which version are you on? 

    there was a hotfix released  (1.0.0.64) and the app might just be having issues finding it. 

    You can update it manually. The manual walks you through how to. you can find it here (and the firmware): 

    https://www.netgear.com/support/product/ex7500

     

    I'd also recommend not updating through the app. I'd recommend doing it over a hardwired connection. We see the most issues with corrupt firmware when updating wireless or through the app.