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Forum Discussion

ChayK's avatar
ChayK
Aspirant
Feb 12, 2017

N600 suddenly unable to connect

This extender has been working well for 12 months. Last week, it was suddenly not connected to the wifi network anymore, so I reset it. The problems is that when I enter the wifi password (passphrase), I am told to reenter and try again. I have reentered the correct password multiple times, and moved the extendor closer to the modem with no success. Please advise!

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Chayk

     

    When you reset the unit did you hold the reset button for 10 seconds to make sure it did a full factory reset.

     

    DarrenM