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Forum Discussion

Grover123's avatar
Grover123
Follower
Jan 29, 2020

No lights on modem at all

Hello. My modem
Is just dead. No lights at all. Tried in plugging it and phone line etc no
Joy. Any ideas ? Thank you

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. Check your power supply. They do go bad occassionally. If you have a power supply with the same voltage and at least the same amperage, it should work.

    2. there is a power button. I know I shouldn't have to ask but did you push it? 

    3. There's also a led on/off switch on the back. has that been switched to the off position? Even in the off position, the power light should still light up.