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Forum Discussion
TheColonel
Dec 11, 2017Follower
Possible Firewall Fraud, N300 Extender
On 12/1/17 I had an unexpected interruption of access to my extender. I kept getting a message that the password was incorrect, but my PW has always been the same as my router. I went online and en...
apil1
Dec 11, 2017Apprentice
I am not a Netgear representative, I provide no guarantee and take no liability for my comments. This is my opinion on IT security related topics.
The mywifiext site is a private site that exists only on Netgear extenders. All Netgear support is through netgear.com. I am familiar with the address being mywifiext.com, not .net, though it may handle both. If you initiated a remote connection with someone while on a "mywifiext" or similar site, I am afraid it sounds like to me that you have likely been a victim of site spoofing. I only know about Netgear making hardware products, not software. If you gave him access to your local computer, there is likely something installed now like a virus, rootkit, remote exploit, etc. It may be something hidden enough or deep enough that only a disk wipe will remove it, or worst case, there is something loaded in firmware that you cannot remove now.
I did not enter the site, but I cannot find any references to EcoSoft firewall (or EqoSoft) other than a page with that address itself. This is a big red flag that it is not a valid product and is a scam site. Also, when someone asks you to pay for anything that is not through a valid storefront. If you had made payment to this person, PayPal would likely not refund your money because you willfully made the transaction, even if there was a promise for goods or services that were not rendered. The receiver could claim that they just asked you for money or some such.