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terbitso's avatar
terbitso
Aspirant
Jun 10, 2020

Router light on wifi extender EX6110 not getting ON

The extender was having problem in connection. Intermittently the connection to the extender was being lost. So it was reset to factory settings and attempted reconfiguring. But the ROUTER button light did not come on after several attempts of powering off and on the router also. It's a newly bought piece.

3 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jun 10, 2020
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    what router are you connecting to? 

    Did you set it up via wps or  using the installation wizard? 

    I highly recommend using the wizard because different manufacturer's code wps different. 

    • terbitso's avatar
      terbitso
      Aspirant
      Jun 10, 2020
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      Router ZTE Product GPON ONT
      Model ZXHN F660
      Chinese make (provided by ISP)
      Set was attempted using Netgear Installation wizard.

      First time, it was setup, it was working. Then there was intermittent connection problems. Then I reset by pressing the reset button on the extender. And then attempted again to set up using the installation wizard. Then the router button on the extender won't light up. Tried cycling power on router and then extender. No use. Kindly help. This is a new piece bought a month back. And it is badly needed.
      • plemans's avatar
        plemans
        Guru - Experienced User
        Jun 10, 2020
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        the ZTE router is a single band device.

        Are you trying to setup both 2.4ghz and 5ghz?

        have you tried changing the channel the 2.4ghz is broadcasting on? 2.4ghz is more sensitive to interference than 5ghz is. 

        Are both devices set to the same region? 

        What firmware is on the EX6110?