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Beck-Maz's avatar
Beck-Maz
Follower
Aug 15, 2016

The SSID will not authenticate WN3000RP

I have set up my range extender correctly and the SSID has popped up.  When I go to connect to it from my smart phone, it says authentication problems.  I cannot get any help from live chat.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Beck-Maz

     

    Have you tried to tell the phone to forget the network and try to connect again?

     

    DarrenM