NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Newtown27's avatar
Newtown27
Follower
Apr 09, 2020

installation of Wyze cam will not use netgear 5G

I am trying to install a wyze cam and it will not accept 5gh but requires 2.4 gh  network is there something I can do? Thank you

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    You didn't put much info. 

    What device are you using? (model or router/extender that you're connecting to)

    Make sure the device you're setting it up on is connected to the 2.4ghz as well.