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Forum Discussion
Dropping of internet
I noticed today that when the XR500 looses its internet connection briefly due to say DLM intervention it did not display an orange light on the front and when the internet came back up all the lights were on as usual even he interface said it was connected, but neither ethernet ports or Wi-Fi could access the Internet. I had to turn the XR500 off and back on again for to reconnect. Also I noticed when you log in the CPU spikes to about 80% which is pretty high and the same because when you skip through the menus. Not quite sure what’s happening here with cpu useable or internet connection, but if the Internet drops it’s possible the router will not reconnect even though it looks like it has. Any ideas would be appreciated, I’m running the latest version of firmware and the router was hard reset after the firmware was updated and all settings added again manually.
9 Replies
- How often is it going down? Are there any other occurrences of this happening?
This is the first time my line has dropped since I’ve had the router. The DLM gave a few Mbps extra but if this is a trait of this firmware then it would seem like the router dropped. I had to look in the logs to see what had happened. But rebooting was the only way to get connection back. I was wondering if other people who have lost connection may have actually had their Internet dropped and the router didn’t pick up PPP or shown the amber light like mine.
I have had this issue happen to me when my modem has lost connection and resynced. I am assuming and I think I am 99% right that the XR500 does not detect that the IP address has changed and still shows connected and only a reboot forces it to check for a new IP. That has only happened to me once and I felt it was so minor an issue I did not report it. To have DLM do that to you then it is either your modem or aline fault as the XR500 cannot cause DLM intervention.
