Dymo printer not detected

Question

I currently have a Router XR500 and after connecting the printer to the USB port is not seen in my macbook pro computers, does anyone know what to do?. Previously I had R9000 and everything was ok.Please help

Netduma-Fraser · Answer

Hi szulerus, if you go to Settings &gt; USB Storage &gt; USB Settings do you see your printer listed?

Retired_Member · Answer

no, unfortunately no

Netduma-Fraser · Answer

That sounds like the cause, is the option 'Enable any USB Device connected to the USB port' set to yes? If so try a different USB port on the router &amp; if possible try a different USB cable to connect them.

Retired_Member · Answer

any USB option its enabled. I tried on both USB ports without any results. I have similiar printer (brother) and it is detectable on my computer.&nbsp;previously i had router r9000 and without any problems Dymo was working.I tried to connect directly dymo to my computer via usb and it is working flawlesly.looks like router wont work with this priner

Netduma-Fraser · Answer

Do you have an alternate printer you're able to try? As the Settings &amp; hardware is done by Netgear I would recommend contacting their 24/7 support helpline in order to get it resolved quickly. If you go here and login you should get a number to call: http://support.netgear.com/

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Dymo printer not detected

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