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Game lag xr700

Fadii
Guide

Game lag xr700

Hi,

 

I have a nighthawk xr700 which is configured with QoS and game traffic prioritization (by port). when i am playing warzone on my ps5 and the apple tv is playing at the same time, the game becomes unplayable. i have my bandwidth distribution unshared. 30% going to the ps5 with Total download speed of 580Mbps. Warzone ports are also configured for prioritzation. I see so many packets prioritized. Still the game lags and my only option is to switch off Apple TV.

 

i am running the latest firmware as well.

the games i play have a ping which difffers from one game to another and ranges btw 25 ms to 200ms. I didnt have lag issue during the past 2 years as much as i have now.

 

is there something i can do to fix the issue?

thx 

Message 1 of 27

Re: Game lag xr700


@Fadii wrote:

 

I have a nighthawk xr700....


While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Nighthawk Pro Gaming Routers - NETGEAR Communities

Gaming routers have their own DumaOS operating system that is nothing like the one on Netgear's standard routers.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Message 2 of 27
Netduma-Liam
NetDuma Partner

Re: Game lag xr700

Do you currently have Congestion Control configured? What are the speeds you get from your ISP and what percentage do you have the sliders set to in Congestion Control?

 

It's important to use this because it moves the queue of traffic from upstream routers down to the XR700, allowing it to appropriately prioritise your important traffic.

Message 3 of 27
Fadii
Guide

Re: Game lag xr700

Hi 

download speed tests show that i have 600Mbps for download and 95 Mbps for upload. 

 

i have set the download speed on my router to 350 Mbps, and upload at 85 Mbps (not exactly matching the actual test values, leaving some room in the bandwidth).

 

I have set the anti-bufferbloat to 70% for both download and upload. (when high priority traffic detected). 

 

QoS for ps5 is set at 30%. Share excess option is deselected. 

Message 4 of 27
Netduma-Liam
NetDuma Partner

Re: Game lag xr700

I'd suggest setting your speeds in DumaOS a little more accurately than this, closer to 600.

 

Presumably the Apple TV is also connected directly to the XR700, yes?

 

If that's the case, could you please try disabling all rules in Traffic Prio and create a new one for the PS5. Select 'Games Console' when prompted to select a service.

 

Let us know if that works better.

 

Message 5 of 27
Fadii
Guide

Re: Game lag xr700

i have attached a screen shot of the rules i have. i only have ps5 rules which are set to console.

if i delete them i have to create them again. (p.s. i only created the rules 10 days ago after I started experiencing lags. 

 

regarding the connectivity: Apple TV <--> TP link router <--> XR700... All connections are via ethernet.

Message 6 of 27
Fadii
Guide

Re: Game lag xr700

Hi again,

i set the bandwidth values close to actuals. i dont have much utilization on the network and the game still starts lagging all of a sudden. 

 

I am wondering if i need to change the image on the router, would that help?

 

regards,

 

Message 7 of 27
Netduma-Liam
NetDuma Partner

Re: Game lag xr700

OK you don't need to disable the rules from before, just disable them. Then add the new one as I mentioned.

 

Are all devices on the network connected to the XR700 or do some devices still connect to the TP Link you mention?

Message 8 of 27
Fadii
Guide

Re: Game lag xr700

hi 

I removed all the rules.

I created a rule for ps5 as a gaming console in trafffic prioritization section,

 apple TV is on, game still lags. If i turn it off. game stops lagging. 

 

 

Message 9 of 27
Netduma-Fraser
NetDuma Partner

Re: Game lag xr700

Can you clarify what your exact physical setup please for example:

ISP modem/router > TP Link (Apple TV & some other devices) > XR (Console, PC etc)

It's important for us to understand the structure to ascertain where the problem may be.
Message 10 of 27
Fadii
Guide

Re: Game lag xr700

hi, 

 

please find attached a screenshot of the topology and connectivity. Let me know if more information is required.

Message 11 of 27

Re: Game lag xr700


@Fadii wrote:

 

please find attached a screenshot of the topology and connectivity. Let me know if more information is required.


I doubt if that is what @Netduma-Fraser wants. That is the router's network map.

 

It does not tell us anything about the "Modem" at the front end.What is it? Make and model number?

 

Then there are other bits in there that say not much. Look at the "unnamed dev". What are they?

Message 12 of 27
Fadii
Guide

Re: Game lag xr700

I have a Huawei EchoLife HG8240T5 GPON as a modem

 

the unnamed devices are just mobile devices connected to the wifi. Living room is a nest thermostat. I also have a printer connected.

Please let me know if more information is required.

 

Regards,

 

 

Message 13 of 27
Fadii
Guide

Re: Game lag xr700

The apple TV is connected to the TP link router via Ethernet. 

Message 14 of 27
Netduma-Fraser
NetDuma Partner

Re: Game lag xr700

Thank you for the information, re-enable Share Excess for Bandwidth Allocation, there is no need to give the console that much speed as games use barely more than 1Mbps at most so you can Reset Bandwidth Allocation as well.

Do you have any other devices connected to the TP-Link? Are you using PPPoE, VLAN, IPv6 or DHCP identifiers for your internet connection?
Message 15 of 27
Fadii
Guide

Re: Game lag xr700

ISP is providing me with a fixed IP address using PPPoE. 

 

The TP link router is connected to another Wifi router to provide coverage across the house. This a linksys router that provides only wifi to mobile devices. 

Message 16 of 27
Netduma-Fraser
NetDuma Partner

Re: Game lag xr700

Okay that is probably it, can you reconfigure your setup to do modem > TP link (handling PPPoE, no devices connected if possible) > XR > Other router and then see if it works better
Message 17 of 27

Re: Game lag xr700


@Fadii wrote:

ISP is providing me with a fixed IP address using PPPoE. 

 

The TP link router is connected to another Wifi router to provide coverage across the house.


So, if I get this right, you have THREE routers on your network.

 

TP-Link, Netgear and Linksys.

 

This is what is technically known as a "rat's nest".

 

Better still, it looks like the Huawei EchoLife HG8240T5 is also a router.

 

Huawei HG8240T5

 

I don't know how Duma handles all of those things, but the usual advice is to limit a network to just one router. Otherwise you can have three, maybe four, devices trying to manage the traffic on the network.

 

Here's what Netgear says about cascading routers:

 

What is Double NAT? | Answer | NETGEAR Support

 

First look at this bit:

 


This a linksys router that provides only wifi to mobile devices. 

You say "provides only wifi". Does that mean it is set up to do that, or that you are just using it for wifi? Unless it is configured as an access point, or as a repeater, it is still a router.

 

Likewise the TP-Link. What mode is that in?

 

A logical layout for a network would be modem (in modem only/bridge mode) followed by the Netgear router and then the TP-Link (in access point mode), and finally the Linksys (again not in router mode).

 

A better arrangement might be to find a way to get ride of those other routers in favour of a Mesh system that works with the XR700.

 

As I say, I am not familiar with how the XR700 would handle multiple routers like that. (My experience was back in the beta test days.) But as described your layout is asking for trouble.

 

The minimum I would do would be to follow the advice from @Netduma-Fraser and see if that works better.

 

 

 

 

 

 

 

 

 

Message 18 of 27
Fadii
Guide

Re: Game lag xr700

Hi 

I am getting a public IP address to my netgear xr700. 

 

Modem <----->  Netgear router xr700 <-------> TP Link router <------> Linksys router.

The xr700 gets a static public IP address to improve gaming experience. 

The PS5 is connected directly to xr700 via ethernet.

the pain is only in the ps5 which is one hop away from the modem. are you suggesting i create additional hop between modem and xr700 to fix the issue? 

 

it doesnt make sense though unless you tell me xr700 cannot handle pppoe and traffic prioritization at the same time.

 

devices which connect to 2nd hop and 3rd hop are fine. 

 

The reason for this connectivity is to provide wifi coverage in all areas of the house where the xr700 signal is weak.

Message 19 of 27

Re: Game lag xr700


@Fadii wrote:

I am getting a public IP address to my netgear xr700. 

 

Modem <----->  Netgear router xr700 <-------> TP Link router <------> Linksys router.

At last, a layout description that makes sense.

 

If those are wired links, then AP mode on those routers could eliminate any conflicts. Maybe they are already set up that way. You don't say.

 

 


the pain is only in the ps5 which is one hop away from the modem. are you suggesting i create additional hop between modem and xr700 to fix the issue? 

 

No. I am suggesting that you "clean up" the other links on the other routers.

 

Of course, it also makes sense to investigate the configuration of the ps5. It is easy to blame the router for all network issues. But the rest of the network has to play ball.

 

I'm sure that the DumaOS folks can offer better advice on that front. I was just trying to get my head around your network spaghetti.

 


The reason for this connectivity is to provide wifi coverage in all areas of the house where the xr700 signal is weak.

There may be better ways of filling those holes. I use an Orbi Mesh system (in AP) and a few satellites to provide seamless wifi coverage.

 

 

Message 20 of 27
Netduma-Fraser
NetDuma Partner

Re: Game lag xr700

Actually it does look like the Echo can handle PPPoE on its own, so if you could make it do that and switch the XR back to DHCP, then put the XR in its DMZ I think that would resolve the issue you're having.
Message 21 of 27
Fadii
Guide

Re: Game lag xr700

@Netduma-Fraser 

Could you please confirm you need me to add a hop to do the PPPoE on behalf of the xr700 which is already getting a static public IP address from ISP?

current setup:

Huawei Modem <----->  Netgear router xr700 <-------> TP Link router <------> Linksys router.

Message 22 of 27
Fadii
Guide

Re: Game lag xr700

The Huawei Echo is an ISP managed device (GPON) which i dont have control or access to. if you are suspecting that PPPoE is the issue. then my topology will have to change into: 

 

Echo  <---> Linksys ---- XR700 ---- TP link which doesnt make sense 

Message 23 of 27
Netduma-Fraser
NetDuma Partner

Re: Game lag xr700

That was what I was saying yes but now I don't think that is needed as the Huawei should be able to handle PPPoE on its own
Message 24 of 27
Fadii
Guide

Re: Game lag xr700

please forget about the hauwei device as i cannot manage it.

 

I manage the devices beyond it. so the first one is the xr700. which will have to get the static IP via pppoe. let me know what you suggest. 

Message 25 of 27
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