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Hypheyy's avatar
Hypheyy
Aspirant
Aug 20, 2018

Low Ping on speed test, but high ping on gaming

I just did a speed test on my gaming laptop and it says I have a 15 MS ping, but when I go to play Call of Duty for example it says I get like 70 MS.. If anyone can help me with this situation that would be greatly appreciated since I spent a bit of money on this, Thank you!

12 Replies

  • I also got a new modem (Aris Surfboard SB6190) thats hooked up and everything and I also play on Xbox One 

    • Tigsman's avatar
      Tigsman
      Tutor

      Arris SB6190 is the Puma6 chipset, which if I recall correctly, is under a class action lawsuit for its lack of performance (high pings) during gaming.  Might want to try the Netgear CM600, I beleive it uses a different chipset AND compliant with 400MB speeds for Spectrum.

       

      p.s. still getting 60Mbit?  most parts of the country were upgraded to either 100/10 or 200/10 as base speeds.  You may have as i did, still have some old cat5 patch cables hindering performance.  Might want to to check that too and get Cat6 or better.

       

       

      T

  • Are you getting this game ping from the Geo-Filter or the in game ping? Is your Geo-Filter setup with the CoD profile?