NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

rippajohn's avatar
Feb 14, 2022

My Nighthawk XR1000 keeps having no Internet one only one device

Hi there,

I purchased this router around three months ago, and it has been a nightmare. When it works its great, but i always have problems with internet connection.

I have three computers connected to the wifi, including three google homes, and two ipads. everyday, one device wont have internet. It may be one of the google homes, one ipad, or two

Or one of the three comuters. The wireless signal is strong, but just no internet.

I tried enableing the guest wifi network, just so i have a backup, but that never even has internet access. (on any device)

 

Can someone help me and tell me what im doing wrong. The only thing that seems to fix it is to reboot the modem, and when you have to do this twice a day, it gets very frustrating.

Just to confirm, not all the devices attached to the internet dont have internet, just intermittently one or two of them, even when i am connected to the wifi on my laptop, and i try using my desktop computer on the same table, my desktop will connect, but it says there is no internet.

Again, i can power cycle, and then they both have it, but the next day it will do the same thing.

 

There is nothing around the router, it sits on a shelf away from anything that could interfere with the router. I have tried the smart connect, and also setting individual 2.4 + 5g bands, and the same thing happens.

 

Thanks!

John

7 Replies

  • Retired_Member's avatar
    Retired_Member

    I am having a similar issue with a CAX80.  One or two devices will randomly have no internet while the rest of the house is fine. Facotry reset seems to have helped reduce the frequency of this but it didnt resolve it.   Hopefully someone will chime in with a suggestion.

    • rippajohn's avatar
      rippajohn
      Tutor

      Yeah, its pretty frustrating, even my guest networks don't seem to work properly!

  • Could you perhaps try reserving an IP address for each device that's been problematic from the LAN settings? See if that helps with your issue.

    • rippajohn's avatar
      rippajohn
      Tutor

      Yes, that seems to work for the computer. Thnaks

       

      Any Idea why the guest networks dont have internet?

      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner

        Are you able to connect to the Guest network, but just can't get any internet connection through it? Or are you unable to see the Guest network all together?